$9.95 flat shipping & handling on all orders up to $49.99.
You asked and we listened! We offer FREE shipping for orders over $50.
Our fulfillment team carefully prepares and ships your special package within 1-3 business days after your credit card processes. Your order will be shipped via USPS or FedEx with tracking and is automatically sent with no signature required. You will be provided with a link to track your package via real time location.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. While we take care to ensure packages are protected and sealed at our facility, damage to packaging once shipped is the responsibility of the shipping company. Please contact them to report any concerns.
During promotions and holidays, shipments may be delayed due to high order volume. Weather issues may also result in delayed shipping. Boxes are amply sized and your items are well-protected.
We strive to ensure that all of our customers are satisfied. If you have any concerns and would like to return a product, we would be happy to replace your product with a product of equal value. We will determine if you will need to return the product and if so, our customer service team will supply you with a return label. While Supplies Last, CBD Products, Herbal Sticks, and Sale products are final and are not eligible for refunds.
If you would like a refund instead, once we have received the product back from you, we will issue a refund. Please contact customer service for a return label. Please note, refunds may take up to 72 hours to process once we have confirmed receipt of the product.